Thank you for using ScoutSwap. ScoutSwap operates a website named 'ScoutSwap', available via https://www.scoutswap.co.uk (the 'website', 'site') that facilitates users trading Scouting badges, neckers ('scarves', 'neckies', 'neckers') and other Scouting-related items ('Scouting items') ('ScoutSwap Service') ('Service').

The ScoutSwap Service is provided by ScoutSwap C.I.C., registered company 16957029 ('ScoutSwap', 'we', 'our' or 'us'). ScoutSwap can be contacted via mail at 61a Bridge Street, Kington, United Kingdom, HR5 3DJ or email at [email protected]

This Privacy Policy informs Website visitors about our collection, use and disclosure of Personal Information ('Data') when you use the Service.

We use your data to uphold Performance of a Contract to provide the Service, as well as under Legitimate Interest to prevent abuse and to keep the Service safe for all users.

ScoutSwap will collect your Data in a number of ways, for example:

In order to provide the Service, we collect the following information when you create an account:

Whilst you use the Website, we will collect Your Data automatically, for example:

We process this information under Legitimate Interest, such as infrastructure security, bug tracking, preventing abuse and for statistical purposes. We use this information to provide and improve the Service, to prevent abuse and to keep the Service safe for all users.

We use an external service to provide age estimation and ID verification services. While Didit performs the automated verification, ScoutSwap management and vetted volunteers/staff access specific verification outputs (like photos and age data) to manually verify accounts and uphold safeguarding. Their privacy policy can be found at https://didit.me/terms/privacy-policy/

ScoutSwap is dedicated to keeping Your Data secure.

We use both technical and organisational measures to keep your data secure, including:

Our measures include measures to deal with any suspected data breaches. If you suspect loss, misuse or unauthorised access to your Data, contact us immediately by emailing: [email protected].

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes. Server backups are securely retained for exactly 1 month before being permanently destroyed. Specific user data flagged for safeguarding or legal purposes may be retained on our active systems for 1 year, as described in our Safeguarding Policy.

Cookies aren't just a great homemade snack. Cookies are files with small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses cookies to store information about your account and other necessary purposes, however some of our cookies are used for analytics and statistical purposes. You can choose to accept or decline these cookies. You can also choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

Some of our service providers are based outside the UK and European Economic Area (EEA), meaning your data may be transferred to, and processed in, countries like the United States. We ensure these transfers are protected under UK law by relying on approved legal mechanisms, such as the UK Extension to the EU-US Data Privacy Framework or Standard Contractual Clauses (SCCs).

Your Data is incredibly helpful to us to provide a better Service for our Users.

We use your data to:

We employ third-party companies and individuals for the following reasons:

Our Service Providers are used to monitor and improve the service by providing Web Analytics and Crash Reporting.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

As a Data subject, you have rights protecting your Data. Every User is entitled to the following:

You can contact Us at [email protected] to carry out any of these rights.

We do not knowingly collect the Data of children under the age of thirteen (13).

We take every precaution we can to prevent the collection of Data from children under 13.

Our ID Verification partner may collect data from a user under 13 if they attempt to create an account. This information is flagged on our system and is deleted at the earliest possible opportunity.

If you are the parent/guardian of a child who may have provided us with Data, please contact us immediately at [email protected] and we will do our best efforts to remove these records from our system.

We understand that policies like this can be a bit confusing, but we're always happy to help.

If you would like some support with our policy, or have any other queries or concerns, you can contact us at [email protected] and we will get back to you as soon as possible.