Important Notice: This privacy policy is specifically for volunteer applications. Our normal data collection follows our normal privacy policy, which can be found at scoutswap.co.uk/privacy
Welcome
Thank you for volunteering at ScoutSwap. ScoutSwap operates a website named 'ScoutSwap', available via https://www.scoutswap.co.uk (the 'website', 'site') that facilitates users trading Scouting badges, neckers ('scarves', 'neckies', 'neckers') and other Scouting-related items ('Scouting items') ('ScoutSwap Service') ('Service').
The ScoutSwap Service is provided by ScoutSwap ('ScoutSwap', 'we', 'our' or 'us').
This Privacy Policy informs current or potential volunteers about our collection, use and disclosure of Personal Information ('Data') when you apply for a role or volunteer with us.
If You choose to apply for a role or volunteer with us, then You agree to the collection and use of Your information in relation with this Privacy Policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your Personal Information with anyone except as described in this Privacy Policy.
Data we collect
ScoutSwap will collect your Data in a number of ways, for example:
  • when you fill out your application;
  • agreement to our staff guidelines;
  • logging into our email services;
  • accessing our social media accounts;
  • any other means, in accordance to this Privacy Policy;
We may collect the following Data:
  • your full name;
  • your email address;
  • your date of birth;
  • your country, timezone and National Scouting Organisation;
  • your IP address;
  • your browser/device type;
  • the way you use or interact with our content;
Keeping data secure
ScoutSwap is dedicated to keeping Your Data secure.
We use both technical and organisational measures to keep your data secure, including:
  • all Data is protected;
  • any Data is stored on secure servers;
  • all Data has limited access;
Our measures include measures to deal with any suspected data breaches. If you suspect loss, misuse or unauthorised access to your Data, contact us immediately by emailing: [email protected].
Data retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Cookies
Cookies aren't just a great homemade snack. Cookies are files with small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these cookies to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
How we use your information
Your Data is incredibly helpful to us to provide a better Service for our Users.
We use your data for:
  • audit records;
  • service and account security;
  • volunteer management;
  • fair hiring;
  • statistical analysis;
Service providers
We may employ third-party companies and individuals for the following reasons:
  • facilitate the Service;
  • provide the Service on our behalf;
  • perform Service-related activities;
  • to assist us in analysing how our Service is used;
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Your rights
As a Data subject, you have rights protecting your Data. Every User is entitled to the following:
  • the right to access – request copies of your personal data;
  • the right to rectification – request that we correct any information you believe is inaccurate. You also can request that we complete any information You believe is incomplete;
  • the right to erasure – request that we erase your personal data, under certain conditions;
  • the right to restrict processing – request that we restrict the processing of your personal data, under certain conditions;
  • the right to object to processing – object to our processing of your personal data, under certain conditions;
You can contact Us at [email protected] to carry out any of these rights.
Children's information
We do not knowingly collect the Data of children under the age of thirteen (13).
We take every precaution we can to prevent the collection of Data from children under 13.
If you are the parent/guardian of a child who may have provided us with Data, please contact us immediately at [email protected] and we will do our best efforts to remove these records from our system.
Contact us
We understand that policies like this can be a bit confusing, but we're always happy to help.
If you would like some support with our policy, or have any other queries or concerns, you can contact us at [email protected] and we will get back to you as soon as possible.
© 2025 ScoutSwap. All rights reserved.
Made with ❤️ by the ScoutSwap Team.